Return Policy
Product returns are accepted within 15 days of receiving the order. After the expiration of the above period, returns will not be accepted. No refunds. In case of return of part or all of the order, the customer can change his products with any other item of the specific season.
NECESSARY FOR THE SUCCESSFUL RETURN OF PRODUCTS WORTICILIZENSHIP WHO WERE WANT AND LABELS DON’T HAVE A CARTER AND LABELS AND NO SUBSTANCE WHICH SUPPLY SUPPLY TO YOUR NUMBER AND NON-MANUFACTURING WASHING AND ILEREMENT RULES. Product packaging must be in its original condition (eg shoe boxes must not be damaged).
For hygiene reasons the following products are not changed:
• Underwear
• Swimwear
• Socks
• Tights
Changes to our products are made only after telephone contact with us, at 2462400645.
After consultation with our store, you return the products you want and within 5-7 working days your new order is sent by us. The products are sent to the address: “Lollipop Evi Spanou” store, 16 Evangelistrias, 51100 Grevena and the costs of the return shipment are borne by the customer. Products must be accompanied by the Retail Receipt or Invoice Shipping. Product returns can be made with a presence in any of our physical stores. In case of defective product you can replace the product or request a refund. Your new purchase should be equal to or greater in value than the returned items.
Thank you for your trust and we hope you are satisfied with our products and services.